Join our team
Business Support Officer
A broad, hands-on operations role in a growing EdTech company — finance, compliance, HR and systems, all in one job. It's the first role of its kind here, so you'll have a real say in how it takes shape.
About Equipple
Equipple is a Northern Ireland-based EdTech company. We build parent engagement and school communications software used by schools and multi-academy trusts across the UK and Ireland. We equip teachers to spot what matters, act with speed, and communicate with confidence.
We're a small, fast-moving team at an exciting stage of growth, with a growing customer base and investment behind us.
The role
You'll co-ordinate the administrative, financial and compliance work that keeps the business running day to day, working directly with the founders and close to every decision they make.
It suits someone who thrives on variety, can carry a task through from start to finish without close supervision, and enjoys turning one-off jobs into repeatable processes. You'll inherit some things that already work, some that half work, and some that don't exist yet — and as you get to know the business, you'll take on more of the call on how they run.
- Finance and billing
- Compliance, policies and data protection
- Contracts, suppliers and company administration
- People and HR administration
- Systems, data and records
- Office, facilities and health and safety
- Customer and website support
- Marketing, events and procurement
You won't be carrying it alone: our accountant handles the VAT returns, our Data Protection Officer holds data protection accountability, and the founders sign off every grant application. You keep the processes running and the records straight.
What we're looking for
Not deep expertise in every area — a highly capable, organised all-rounder who can learn unfamiliar tools quickly and apply them confidently.
Essential
What you'll need from day one
- Exceptionally organised and reliable. Able to plan and prioritise your own workload, manage competing deadlines, and carry tasks through to completion with minimal supervision.
- Comfortable with variety. Able to move between very different tasks without losing accuracy.
- A systems-and-process mindset. Confident learning new software, and turning ad-hoc jobs into repeatable, documented processes.
- Discretion and confidentiality. Able to handle staff records, financial data, contracts and school data appropriately, and apply confidentiality requirements consistently.
- Sound financial literacy. Comfortable with numbers, billing and reporting, and accurate with detail.
- Strong written communication skills. Able to produce clear, accurate and professional communications for a range of audiences.
- Microsoft 365 proficiency. Confident working across the suite day to day.
- Relevant experience in an administrative, operations or business support role — for example as a senior administrator, office or practice manager, or operations coordinator.
Desirable
Useful, but we'll teach it
- HR or payroll administration experience, or a CIPD qualification at any level.
- Bookkeeping or credit control experience.
- Familiarity with any of our tools — Chargebee, Xero, SharePoint administration, HubSpot or a similar CRM.
- Exposure to certifications such as Cyber Essentials or ISO 27001, or to grant and funding applications.
- Experience in SaaS, EdTech, or another B2B or regulated environment.
Working here
Annual leave
Paid annual leave, including public holidays and our Christmas closedown.
Flexible
Full time, 9.00am to 5.30pm Monday to Friday, with flexibility on start and finish times by agreement.
Hybrid
Based at our Titanic Quarter office, with a minimum of three days a week in.
Pension
Company pension scheme, with auto-enrolment handled from day one.
Training
Induction and role-relevant training, including any certification or software training the role calls for.
One thing worth knowing: our year follows the school year. August to October and January to April are our busiest periods, so we ask for as much notice as possible on leave during those months.
Why join us
You'll be a genuinely central part of a growing company, close to the founders and to the decisions — with the scope to shape the processes you inherit and build the ones we're missing.
How to apply
Attach your CV. It takes a couple of minutes.
If you send one, tell us which part of this role appeals to you most. That tells us more than a summary of your CV.
Email info@equipple.com and we'll come back to you.
Closing date: Sunday 20th September 2026
We review applications as they arrive, so earlier is better.
Right to work, equal opportunities and your data
Right to work You must already have the right to work in the UK. We aren't able to offer visa sponsorship for this role.
Pre-employment checks Any offer is conditional on satisfactory references, proof of your right to work, proof of qualifications where relevant, and signature of a non-disclosure agreement.
Equal opportunities Equipple is an equal opportunities employer. We welcome applications from everyone and select on merit alone, regardless of sex, marital or civil partnership status, race, colour, ethnic or national origin, religious belief, political opinion, disability, age, sexual orientation, or whether you have dependants.
Adjustments If you need an adjustment at any stage of the process, tell us and we'll make it. Just say what would help.
Your data We process your application in line with our recruitment privacy notice. It explains what we collect, why, who sees it, and how long we keep it.