Privacy Policy
Equipple Ltd respects your privacy. This Privacy Policy describes how we collect, use, and share personal information in connection with the equipple.com, app.equipple.com, and all other Equipple websites, products, services, and apps (collectively, the "Sites," and any, a "Site"), except where otherwise noted.
- Yet another thing that you can’t do until you’re 18...
- Who we are and contact details
- How we collect your personal information
- What information we use
- How we collect your personal information
- What we do with your information and how it is lawful
- Who we share your information with, and why
- International transfers
- How long we keep your information
- Your rights in relation to your information
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Yet another thing that you can’t do until you’re 18...
The Equipple website, app and service are for people who are 18 or over. If you are lucky enough to be younger than that, you will have to wait a bit longer before you can sign up.
Who we are and contact details
Equipple Ltd (company number NI705150). We are responsible for looking after your personal data, keeping it safe and using it lawfully.
If you want to get in touch about any privacy issues, please contact us at: privacy@equipple.com
What information we use
The information about you that we use falls into various groups.
- Identity Data - first name, last name, username or similar identifier, title, date of birth and gender.
- Contact Data - email address and telephone numbers.
- Professional Data – the name and contact details of the school at which you work, your job title, subject(s)/age group that you teach
- Your journey with us: how you use our website, app, products, and services.
- Your computer and internet settings: your IP address, login data, browser type and version, browser plug-ins, operating system and platform, and time zone.
- Your marketing preferences: whether you have chosen to receive our marketing communications and if so, how you prefer to be contacted.
We don’t use the sort of personal information that is especially sensitive: race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. And we don’t use information about criminal offences or convictions, either.
How we collect your personal information
We collect information directly from you when you register for the app, website, or any of our services and when you answer surveys, send us feedback or any other messages.
Our tech also collects information in the background about how you use our app and website.
What we do with your information and how it is lawful
Mostly, we use your personal info to allow you to use the Equipple platform to schedule and prepare for meetings between teachers and parents/guardians of your students. These are all things that we have agreed to do as part of our contract with your school.
We don’t generally ask you to consent to our use of your info except for sending you marketing materials.
You can see full details of what we do with your info and how we make it lawful by clicking here.
Who we share your information with, and why
We share your information with specific third parties, mostly either those who provide us with our IT infrastructure and services or those who provide us with consultancy, banking, legal, insurance and accounting services.
We have agreements in place to require all third parties to respect the security of your information. They are not allowed to use your information for their own purposes but only to use it for specified purposes and in accordance with our instructions.
If we sell, transfer or merge parts of our business or our assets or if we acquire or merge with other businesses, then we will share your information with the new owner. They will use it in accordance with this privacy policy.
International transfers
We do not transfer any personal data outside the UK.
How long we keep your information
We only keep your info for as long as we need it - either for the purpose for which we collected it or where we need it to comply with any legal, regulatory, tax, accounting or reporting requirements.
Details of how long we keep distinct aspects of your information are available in our retention policy which you can access here.
Your rights in relation to your information
As you’ll have gathered from what we do, that we’re keen on helping you to control the use of your personal info. The law gives you various rights, too, in particular, to:
- request access, correction, or erasure
- object to processing
- request restriction of processing
- request transfer
- withdraw consent.
If you click on the links, you will find more detail about these rights.
This privacy policy was updated in February 2024; it is next due to be reviewed in February 2025
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What we do with your information and how it is lawful
Our legitimate interests include the following activities so long as we do them in a way that doesn’t unfairly affect your privacy:
- Supplying services to you
- Protecting website and app users, employees, and other individuals and maintaining their safety, health, and welfare
- Promoting, marketing, and advertising our products and services
- Personalising communications or content within emails, on the website and in the app
- Understanding users’ behaviour, activities, preferences, and needs
- Improving existing and developing new products and services
- Complying with legal and regulatory obligations
- Preventing, investigating, and detecting crime, fraud, bullying, harassment, discriminatory or other anti-social behaviour and taking action against perpetrators, including working with law enforcement agencies
- Protecting Equipple, its users, and partners, by taking appropriate legal action against third parties who have committed criminal acts, or breach their legal obligations to Equipple
- Fulfilling our duties to our users, partners, colleagues, shareholders, and other stakeholders.
|
Purpose/Activity |
Type of data |
Lawful basis for processing including basis of legitimate interest |
|
To register you as a new member and provide you access to the app and its features
|
Identity Contact Professional |
Performance of a contract with you / your school |
|
To provide you with the Services as set out in our Terms & Conditions |
Identity Contact Professional Your computer and internet settings Your journey with us Your marketing preferences |
Performance of a contract with you / your school Necessary for our legitimate interests (to deliver and develop our products/services and grow our business)
|
|
To manage our relationship with you which will include telling you about: new services or changes to our existing services any changes to our terms or privacy policy opportunities to leave a review or take a survey |
Identity Contact Professional Your marketing preferences |
Performance of a contract with you / your school Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
|
To administer and protect our business, the website, and the app (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data) |
Identity Contact Your computer and internet settings |
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) Necessary to comply with a legal obligation |
|
To use data analytics to improve our website and the app, products/services, marketing, customer relationships and experiences |
Your computer and internet settings Your journey with us |
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website and the app updated and relevant, to develop our business and to inform our marketing strategy) |
|
To make suggestions and recommendations to you about goods or services that may be of interest to you |
Identity Contact Professional Your computer and internet settings Your journey with us Your marketing preferences |
Necessary for our legitimate interests (to develop our products/services and grow our business) |
|
To allow a new owner to continue our business |
Identity Contact Professional Your computer and internet settings Your journey with us Your marketing preferences |
Necessary for our legitimate interests (to sell or merge our business or to acquire a new business) |
YOUR LEGAL RIGHTS
You have the right to:
Access – ask us for and receive a copy of the personal data we hold about you.
Correction - ask us to correct any incomplete or inaccurate data we hold about you, though we may need to verify the accuracy of the new data you provide to us.
Erasure - you can ask us to delete or remove personal data where there is no good reason for us continuing to use it.
Object to our use - where we are relying on a legitimate interest and there is something about your particular situation which makes you feel it unfairly affects your privacy.
Request restriction of our use – you can ask us to suspend the use of your personal data in the following scenarios:
- If you want us to establish the data's accuracy.
- Where our use of the data is unlawful, but you do not want us to erase it.
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
- You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
Request transfer - you can ask us to provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to personal information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent - you can do this at any time where we are relying on consent to use your personal data. This will not affect the lawfulness of anything we did before you withdraw your consent. If you do so, we may not be able to provide certain products or services to you. We will tell you if this is the case at the time.
If you want to do any of these things, please contact us here.
How long we keep your information
Equipple has retention or erasure schedules for specific categories of data. For more information, or if you have any queries, please contact privacy@equipple.com